- 1. Length of Rental / Rental Fees

Rental time begins with the first day of your event. Dresses must be postmarked no later than 5 days after the first day of your event. A $10 per day late fee will be assessed for everyday the dress is postmarked late. Dresses that are not returned after two weeks will be considered a purchase, and the purchase price will be applied to your card. Please email us a tracking number for the return shipment.

- 2.Dry-Cleaning

Dry-cleaning is included in the cost of the rental. Fees will not be assessed for cleaning unless the dress is returned with stain damages deemed to be severe by the cleaners.

- 3. Shipping back to us

Item must be postmarked by last day of rental day. You are advised to purchase a tracking number. If tracking and/or insurance are not purchased, and the gown gets lost in the mail, you may be charged for the retail value of the gown.

- 4. Try-ons

Use the Try-On form if you want to try on many in advance. The try-on fees paid will be deducted from the dress you choose to rent or used for store credit. You may choose up to four at a time using this.

Try-on time starts from when the dress arrives at your residence (as indicated by the delivery confirmation from USPS). Try-ons must be return postmarked by the second day after receipt. If the gown is postmarked after the two days, the status of the order will then be considered a rental, and you will be charged for the rental price of the gown. Gowns ordered for try-ons must be returned clean, unused. If the gown is not returned to Rhinestone Dress Rentals as described above, the status of the order will then be considered a rental, and additional charges for damages may be billed accordingly.

- Try-on request

Complete this form to try on up to four dresses. By using this form for try-on, you agree to the terms and conditions in our rental agreement. Please choose the quantity that you would like to try on, and then write the numbers and/or descriptions in the options box.

- 5. Late Fees

Failing to have the gown (and/or additional items included in the rental) postmarked by the correct date will result in a late charge of $10 per day, which will be charged to the person renting the garment, up to but not exceeding the value of the retail price of the gown for 14 days after the rental was due. Delinquent dress rentals over 14 days will be assessed the full valued price of the gown.

- 6. Alterations not done by Rhinestone Dress Rentals

Any alterations that are not done by Rhinestone Dress Rentals must be undone before the item is shipped back to us. You assume all financial responsibility for gowns altered (and/or damaged) by any other entity. Fees may be assessed due to alteration damages.

- 7. Disclaimer

Rhinestone Dress Rentals is not responsible for wardrobe malfunctions, the effect a dress may have in a ballroom competition, whether it be movement or scores, or any injuries that may result from a wardrobe malfunction.

- 8. Cancellation of rental reservation/ try-on orders

Dresses that are paid for, and ordered or reserved for a rental, but end up not being used will be handled the following ways:

1. Cancellations up to two weeks prior to the scheduled shipment (or date of event for local dancers) will be refunded 100% of fees paid for.

2. Cancellations that occur within two weeks of the scheduled shipment (or date of event for local dancers) will be issued a store credit in the amount of any rental paid.

3. Dresses that have already been shipped to, or received by the renter, will be assessed the full rental amount as we have no way of knowing if the dress was actually used or not. This includes dresses ordered for try-on that have the same time frame span of your event. This prevents dresses from being ordered for try-on only, and then actually worn. Thanks.