Please contact us to receive the Try-on agreement. Try-on time starts from when the dress arrives at your residence (as indicated by the delivery confirmation from USPS). Try-ons must be return postmarked by the second day after receipt. For try-ons (outside the Jacksonville Fl area), there will be a non-refundable $10 handling fee PER DRESS that will be assessed but can be applied to the dress you choose to rent or buy. Deposit holds must also be placed on the try-on order. If the gown is postmarked after the two days, the status of the order will then be considered a rental, and you will be charged for the rental price of the gown. Gowns ordered for try-ons must be returned clean, unused, and undamaged with all tags attached. If the gown is not returned to Rhinestone Dress Rentals as described above, the status of the order will then be considered a rental, and additional charges for damages may be deducted from the deposit or billed accordingly.